Photo Credit: Jusben from morgueFile.com |
Well, I finally boarded the train…the texting train
that is. WHAT?!
Yeppers! Many…no, wait…ALL of my
friends and family will be shocked, stunned, dazed, and confused by this
news. I no longer have my beloved, bejeweled
flip-phone, folks. She will be missed by
all.
My new unlimited talk and text plan (that is miraculously
cheaper than the non-texting plan I previously had) is not the
remarkable part though. I want to share the story about myself and
the fella at the AT&T store.
Yesterday, I gathered up my flip-phone and my
husband’s too (I talked him into it after his flip-phone came unhinged for the
bazillionth time.). I took the
cardboard boxes that housed our new, smarter phones and cases that I’d ordered
online. There is no need to rehash the
countless weeks of research and discussion that preceded the phone or case
purchase. Seriously. hee hee!
Anyway, I walked into the store with my arms full of
boxes and my heart full of hope. I prayed that whichever “lucky” employee got
to help me would be oozing with patience that day. I had LOTS of questions. I added my name to the waiting list and
crossed my fingers. After thirty or
forty minutes had passed; I heard my name loud and clear.
A young man walked up and said that he’d be assisting
me.
I basically handed him everything and with my hands waving in circles, I
said, “Is there any possible way you can help me with all of this?” “Absolutely.
Yes ma’am. I sure can,” he
responded so politely and patiently. My
prayers were answered.
All of you out there know that it’s never easy,
right? To change anything, I mean. Jobs, insurance, phone service, medical
coverage, mortgages, loans, a diaper on a wiggling baby….the list goes on and
on. It’s almost impossible to get a real
human on any phone line at all these days.
When I have to call an automated system, I normally just press “0”
repeatedly until someone…ANYONE…picks up.
So, I did have that in my favor.
A real, live human being. Score
once! A seemingly patient one at
that. Score twice!
The first hurdle we faced was that my name was not on
the current phone bill. It was my husband’s name. And…THAT actually matters…so much so that the
poor guy couldn’t help me do anything until my husband called AT&T (not the store) and added me as an
authorized user. Yea. So!
Guess who has my husband’s phone?
I do. Guess who is in a pasture
working cows somewhere in Timbuktu
without a phone? My husband.
So, the search began, as well as the test of patience
for me and my brand-new AT&T friend. I called my father-in-law’s cell
phone first. He answered. Easy!
Not quite. He was on a tractor
and could only see my husband across the field.
However, it would take him about twenty minutes to drive over to where my
husband was working. Hmmmm….okay. That would allow me and my AT&T buddy some
additional time to chat more…about phones…and life.
Then, I decided to call my in-laws’ home phone just
in case my mother-in-law was there and could get to my husband quicker. The
only person inside their house at the time was my 8-year-old daughter. Our conversation began:
Me: “Hey, can
you go outside real quick and holler at Daddy and tell him to call me?”
Daughter: “What?”
Me (with a kind, but louder tone): “Can you GO OUTSIDE and holler at Daddy and
PLEASE tell him to call me?”
Daughter: “I don’t know where he is.”
Me: “Just open
the door and holler toward the pond and see if he can hear you.”
Daughter (starting to
cry): “I don’t know what you want me to
do…(sniff, sniff)”
Me: “Oh
goodness. Please don’t cry. Try to gain composure. I’m at the phone store and I need Daddy to
call me as soon as he can.”
Daughter (crying): “I don’t understaaaaand.”
Me: “It’s
okay. Never mind. I will wait for PoPo to find Daddy.”
Daughter: “Okay!
Bye!”
My husband finally calls me two days later (I’m kidding). My sweet father-in-law was so very kind to
stop what he was doing to drive over to where my husband was. PoPo gave my husband the message and I
eventually made a connection with him. From
their house phone, I asked my husband to call the 1-800 number so I could be
added as an authorized user, for goodness sake!
Mercy me!
After twenty minutes, he calls me back and says, “Soooo,
because I’m not calling from our home or cell, they are going to text me some
kind of code to make sure I’m really me.” I say, “Seriously?! You’re kidding me.” Of course, I have his phone. So, they text me. Anyhow, I get the code and call my husband
back with it. Then, he has to call
AT&T again with the code (and explain
it all to yet another employee since he had to hang-up to call me.) Uh-huh.
That’s right. Are ya with me?
Thirty minutes later, my husband calls and says that
I should now be added as an authorized user. All is well…until…I try to get
out of the “combined billing” set-up that we’ve had for years. Brain surgery, I tell ya. My AT&T bud (who now knows enough about my family to be a part of it), should
get Employee of the Year. He has to do
some kind of internal AT&T chat with someone to get me OUT of my old
combined billing plan. I’m not trying to
get out of prison, peeps….it’s just combined billing. Anyway, this takes about forty minutes due to
an “increased call volume.” For realz.
Honestly, I’m starving at this point, so I discreetly
pull out some crushed peanut butter crackers one by one from the bottom of my
purse and feast like a little mouse. So I don’t choke on my crackers, my AT&T pal gets
me a bottled water and we wait…and chat…about phones. After another twenty minutes, we get the
billing situation figured out. He helps
me transfer all of my numbers to the new phone and familiarizes me with the
most important features of the phone…like how to turn it on. Ha ha!
I’m just joking, people. No
worries.
The wolves are howling and it’s getting dark
outside. IT IS TIME FOR ME TO LEAVE. I exchange
Christmas cards with my AT&T compadre…kidding….and I am G-O-N-E! I hop…no, wait….I fall…into my car. I slump over the steering wheel. I am mentally drained. I can’t be sure that this texting train will
be all it’s cracked up to be, but I’m all aboard now.
You know what, though? All this talk
about the texting train reminds me of a thought-provoking e-mail my Uncle Erol
sent me about a train:
At birth, we board the train and meet our parents. We believe they will always travel right by
our side. As time goes by, other people
will board the train and they will be significant to us, i.e. our siblings,
friends, children, and even the love of our life. However, at some station, our parents will
step down from the train, leaving us to journey without them.
Some of the passengers will come and some will
go. We may or may not even notice their
vacant seats when they leave. Some
vacant seats, however, will never be forgotten.
The train ride will be full of joy, sorrow, fantasy, expectations,
hellos, and goodbyes.
Success consists of having a good relationship with the passengers, requiring that we give the best of ourselves. The mystery to everyone is that we do not know at which station we ourselves will step down. So, we must love, forgive, and offer the best of who we are. It is important to do this because when the time comes for us to step down and leave our seat empty; we should leave behind beautiful memories for those who will continue to travel on the train of life. Remember to give lots of love and always thank God for the train ride.
When I think about life being like a train ride; I
want to be sure that we all take the time to look out the window as well. When
we live a reflective life, we are attentive, receptive, and responsive to what
God is doing in us, through us, and around us.
As we reflect, we can find our everyday life infused with inspiration.
Has God ever given you exactly what you needed or
prayed for? Has He given you more? Has God ever given you something or someone
you didn’t even know you needed? Yes,
yes, or yes?
This week, I want to thank God for the great lesson
in patience at the AT&T store. I also want to share some INCREDIBLY AMAZING
news with you today. In looking around
my train, there are some pretty unbelievable prayer warriors on board AND each
of them has been fervently and unceasingly praying for a miracle since October. I have the pleasure of announcing that my precious
goddaughter, Sydney, received a crystal-clear scan yesterday and is now
CANCER-FREE! Thank you, Lord, and thank
you, prayer warriors! Sydney Strong!
I’m blessed and honored that each of you are passengers
on my train! Choo-choo! I thank God for you!
Have a wonderful
week, Sunshines! And, thank you for your
patience with my summer writing schedule…